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Lessons from Tugboats and Fire-and-Forget Missiles
After managing teams and people for a couple of decades, I have occasionally had to have the “barge and tugboat” talk. WHEN A BARGE IS...
Sep 24, 2024


Why Embrace the Challenge of Imperfect Processes
A sports car may be faster than other cars on the road, but in a traffic jam, every car is subjected to the same situation.
Aug 26, 2024


Keep Improving With Fewer Yo-Yo Results
One of the cornerstones of Lean production is the concept of the PDCA cycle. Plan | Do | Check | Act The impact of following the PDCA...
Jun 24, 2024

Get Orderly and Organized With The Five S’s
An easily overlooked but essential step to becoming a Lean organization is the implementation and continual following of the Five S’s....
May 14, 2024


The Secret to Continuous Improvement Is Found in a Lemony-Lime Soda
The CPAS process starts with collecting opportunities to continuously improve.
Apr 15, 2024

How to Use Operating Procedures to Perfect Systems
The company can go from a vicious cycle of errors, rework & frustrated Customers to a virtuous cycle of continuous improvement, with more
Mar 15, 2024


Land Your Proverbial Plane With an At-A-Glance Process Document
Ask a hundred process experts which process instruction system is their favorite and you’ll get a hundred different answers. Let me save...
Feb 13, 2024


The Parable of the Christmas Ham
What can a long-standing holiday tradition teach business leaders about implementing continuous-improvement ideas?
Dec 8, 2023


Part III: What Is Lean? Processes That Put Customers First
What Is Lean? Processes that put Customers first. Lean is a structured approach to empowering people to tackle waste.
Nov 8, 2023


Part II: What Is Lean? Waste inspires improvement
Waste inspires improvement for Lean Principles
Oct 13, 2023


Showcasing Lean Success: Process Redesign for Capacity Forecasting
Showcasing Lean success - improved quality for clients and better employee morale
Oct 4, 2023


Part I: What Is Lean? True Team Empowerment
In a world of massive complexity and the interoperability of today’s business systems, there are limitless opportunities for improvement.
Sep 29, 2023