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Sep 24, 2024
Lessons from Tugboats and Fire-and-Forget Missiles
After managing teams and people for a couple of decades, I have occasionally had to have the “barge and tugboat” talk. WHEN A BARGE IS...


Aug 26, 2024
Why Embrace the Challenge of Imperfect Processes
A sports car may be faster than other cars on the road, but in a traffic jam, every car is subjected to the same situation.


Jun 24, 2024
Keep Improving With Fewer Yo-Yo Results
One of the cornerstones of Lean production is the concept of the PDCA cycle. Plan | Do | Check | Act The impact of following the PDCA...

May 14, 2024
Get Orderly and Organized With The Five S’s
An easily overlooked but essential step to becoming a Lean organization is the implementation and continual following of the Five S’s....


Apr 15, 2024
The Secret to Continuous Improvement Is Found in a Lemony-Lime Soda
The CPAS process starts with collecting opportunities to continuously improve.

Mar 15, 2024
How to Use Operating Procedures to Perfect Systems
The company can go from a vicious cycle of errors, rework & frustrated Customers to a virtuous cycle of continuous improvement, with more


Feb 13, 2024
Land Your Proverbial Plane With an At-A-Glance Process Document
Ask a hundred process experts which process instruction system is their favorite and you’ll get a hundred different answers. Let me save...


Dec 8, 2023
The Parable of the Christmas Ham
What can a long-standing holiday tradition teach business leaders about implementing continuous-improvement ideas?


Nov 8, 2023
Part III: What Is Lean? Processes That Put Customers First
What Is Lean? Processes that put Customers first. Lean is a structured approach to empowering people to tackle waste.